Enhanced Communication at BNS: Our New Direct Dial Phone System

We’re excited to announce a significant upgrade in our communication infrastructure.

While our main office number remains the same – 0117 957 0809 – we’ve implemented a state-of-the-art direct dial phone system.

This innovation aims to streamline communication and provide BNS clients with even more efficient access to our dedicated team.

What’s New?

Each member of the BNS team now has an extension number, making it easier than ever for you to connect with the right person promptly.

All BNS clients will be contacted to inform them of their Property Manager’s direct dial number – information that will also be saved on our online portal, MyBNS, and presented on written communication including emails and letters.

Whether you have a query, need assistance, or want to discuss a specific matter, our new phone system ensures that your calls reach the intended recipient directly.

Why Direct Dial?

The direct dial function eliminates the need for navigating through a receptionist or an automated system.

This direct line of communication enhances our efficiency in addressing our clients’ needs, fostering a seamless and responsive experience.

If you’re unsure which number to call or who your point of contact is, you can of course call our office on 0117 957 0809 and you will be put through to the appropriate team member.

Emergency Support Uninterrupted

For emergency maintenance issues, our commitment to 24/7 support remains unwavering.

Our office hours are 9am-5pm, Monday-Friday, but you can reach us any time, day or night, on our main office number 0117 957 0809.

Our out-of-hours team is ready to assist you outside office hours, 24/7 with emergency maintenance matters concerning your property.

How to Reach Us

  • Office Number, 9am-5pm Monday-Friday: 0117 957 0809 (unchanged)
  • Direct Dial Numbers: Connect directly with your designated contact.
  • Emergency Out-of-Hours Maintenance, Available 24/7: 0117 957 0809 (unchanged)

Your Partner in Property Services

At BNS, we continuously invest in technologies that enhance our service delivery.

The introduction of our direct dial phone system reflects our commitment to efficient communication and exceptional client support.

We look forward to providing you with an even more accessible and responsive experience.

For any property management, maintenance or general enquiries, don’t hesitate to call us at 0117 957 0809.

Better Never Stops.

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