Property Defects Services

BNS has diversified successfully to provide a property defects service. We work on behalf of developers requiring assistance with this aspect of their business.

Unfortunately, as many are aware, things don’t always go to plan. We pride ourselves on handling these situations professionally and efficiently. BNS and our on-site services teams are relied upon by many developers to rectify when property defects occur. 

Through our reliable sub-contractor network and 24/7 provision we have been installed by various developers. BNS administers and facilitates defect services to our clients’ properties, saving them time and duty. 

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Our dedicated team fields and triages calls from new purchasers and records these in an agreed fashion with our clients. These reports are communicated with our clients on a regular basis creating efficiencies and allowing them to focus on other aspects of the build process. 

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Reliable & Efficient

Using our reliable on-call team, BNS ensures that emergency defect calls are always well received and responded to within our contracted time period. We feel the key to a successful defects service is in the communication between all stakeholders including homeowners, supply chain and our clients. Our administrative support team can liaise with residents to ensure the service delivery is best represented, and upholds the reputation of our clients at all times.